During a discussion with our team last week, I suddenly realised that delighting our clients has become too "normal"!

We successfully concluded a couple of senior headhunts last week, and despite each being a huge challenge, we managed to brush over the announcements of each instead of STOPPING, REFLECTING and CELEBRATING.

We set the bar very high for ourselves and very rarely deliver below that bar and so amazing results seems to be taken for granted. At least, that is what we have started to do!

We are a mature recruitment consultancy and not one that you hear about that "rings the bell" whenever someone simply does their job. That said, we have recognised that we do need to acknowledge excellence.

How do you ensure you recognise excellence and celebrate? I would love to hear your ideas so we can CHANGE!