I just need to start by saying I am not disagreeing with anything in the quoted article, the article is dealing with a very valid topic around motivation with which I agree but it has made think about expectations often placed on employees that may not be wanted or indeed fair.
This article talks about the term 'Citizenship' which I very much like, it is linked with employee independence, good line management and transformational leadership but I just wonder sometimes if we as HR professionals gear ourselves up to fail.
I have been working in the legal sector for sometime and there are changes afoot, the old carrot of earn your stripes to get a well paid partner role is on the wain and some lawyers are happy to forgo the extra hours per week for a more reasonably paid but less full on job, this is fine unless the business model requires all those extra hours to make profit.
It begs the question - what if employers are loosing good employees because they always want them to go the extra mile?
Again I like the term citizenship but a I prefer the term ' a bit of give and take' to ' go the extra mile' a mile can often turn into a marathon.
Great thought provoking article.
Being a good organizational citizen can also be personally and professionally rewarding because it makes work more meaningful and invigorating and contributes to better performance evaluations. On the other hand, some studies have also shown that employees sometimes feel pressured to be good organizational citizens and may only do so in order to enhance their image.