It is amazing that a whole new industry has been born out of poor recruitment practices and candidates receiving poor care and attention.

Fair play to Sofology for reflecting on their recruitment practices and how they want candidates to feel when either successful or unsuccessful after their rigorous assessment process but is Candidate UX not just common sense? Is it not just a case of giving candidates the same experience we would expect if we were part of the hiring process? 

Treat others as you would like to be treated and you won't go far wrong.