Having been in it for 19 years, the recruitment industry is a relationship I have had my ups and downs with! Like all industries there is brilliance and a total dedication to delivering exceptional service and then at the other end, a total transactional output delivered by money hungry, unethical, low level individuals with no skills nor care to deliver value to clients and candidates. This isn't just at junior level recruitment but I have also met clients who have suffered this when recruiting in their Boardroom!
This letter from Bryan Adams sums up my feelings entirely as he highlights how fantastic our relationships could be with clients and candidates if we show the love, care and attention that we would in a personal relationship that we want to blossom.
By working with clients that we are passionate about from the outset, who align to our Values, who want to work collaboratively and who consider recruitment as an investment and not a cost, we have delivered amazing results and very strong partnerships. We also regularly receive strong candidate feedback saying that they have felt valued and have enjoyed the recruitment process whether or not they were successful.
I tried to talk to you about it the other day but all I got was, ‘How can you bring this up right now when you clearly see I need to fill these vacancies?’. Last week you even completely ignored me for two days just because I suggested that you should call the candidates with some meaningful feedback - It would have meant so much, Recruitment Industry. I know you don’t mean to make us feel this way but I’m worried about you, you’re not acting the way I know you can. We always said we’d put the candidates first. It’s not about you, you big soft idiot (cuddle) it’s about them, it’s always been about them.