Interesting article on a common frustration that is present in so many companies, individuals delivering the promises they have made to their colleagues and customers / clients. With so much expected of our teams, this article provides some great tips on how you can ensure your employees are focused on the right things that will deliver sought performance whilst developing a "follow up" model that will instill Accountability in your business.
Distractions from activities that will deliver performance happen all the time but the key is delivering what you have promised and know will achieve results.
Great businesses are built on teams that take full ownership of individual responsibilities. Too many businesses let people slide by partially doing things, and accepting excuses for delays and mistakes that could have been avoided. A culture of accountability is one of the most valuable institutional habits that your business can form, and for better or worse, it starts with you. If you don't move heaven and earth to honor your word and meet all your commitments, your team will learn that they don't have to either. Here are seven time-tested tips on your role in creating accountability in your company: