For quite a number of years "Employee Engagement" has been a popular discussion among HR professionals and, in my view, Leaders to a lessor extent. I really like this article as it highlights the biggest issue with it, there really is no one definition that everyone works to. It means something totally different in every organisation around the world.

Most businesses I meet consider Engagement as happiness in the work place but surely happiness alone will not create a thriving, high performance environment that delivers sought personal growth, exceptional customer service and financial returns?

Unless Engagement is linked to a Company Purpose, Vision and Strategy then surely your business will be a very happy one that fails?