Compared to Estate Agents, this article sums up the all too transactional nature of the global recruitment industry. Too many "consultancies" are focused on a successful transaction instead of investing in themselves and their clients to develop a best in class hiring strategy that delivers outcomes aligned to business objectives consistently.

For me, gone are the days of appointing future Leaders from CV databases and in place are strategic partnerships based on rich data, an outstanding employer brand / value proposition, a two assessment process that removes all "gut feel" and an onboarding process that goes beyond the first few days.