It's been long proven that leadership links to employee engagement, customer experience and profit. These results are startling. Only 8% of UK employees are engaged at work, down from 12% in 2012. I believe there are many factors to engagement - leadership, processes, systems, strategy, culture, governance, risk... to name a few. Identifying the critical inputs to engagement in your company, and the effect of them, will determine how productive your company is in the long term.
In the U.K., growth in labor productivity has yet to regain its healthy pace from before the global recession. Speaking this past March, the Bank of England's Chief Economist Andy Haldane cited lack of management quality as a possible reason for the U.K.'s "long tail of [unproductive] companies." Gallup data support the idea that not only is much of the British labor force poorly managed, but also that the problem is getting worse. Since 2012, Gallup has tracked a set of workplace metrics among employed Britons -- including employee engagement, which is an index of workplace perceptions that are consistently predictive of positive business outcomes. The most recent data, gathered in 2016, indicate just 8% of employed Britons are engaged at work, down from 17% in 2012.