Collingwood has recruited internationally since its inception in 2005 and we have always conducted our entire headhunting and interview process in English. No matter how advanced our candidates level of spoken English has been, it is difficult to really get under their skin to understand their core behaviours.
This is a great case study outlining the value we have gained from using assessment tools designed by Thomas International. The benefit has been that Thomas tools are available in every language and so we have been able to assess candidates in their mother tongues.
We are great competency and behavioural interviewers but these additional assessments have ensured the right candidate decisions have been made for our clients.
Doug Mackay, MD explains, “Increasingly, we are being asked to recruit internationally for UK based clients with positions to fill overseas. Finding native speakers with the right qualities can be difficult and interviewing problematic.” “One of our clients was investing heavily in their Spanish site with the aim of turning it into a world class manufacturing facility. They had created the role of Operations Director to manage site development, but were having difficulty recruiting someone who was aligned with the culture and work ethic of the UK parent.” “Due to the difficulties of selecting and interviewing native Spanish speakers, they had previously used English contractors, but found they lacked influence over the Spanish workers. The culture amongst the workforce was very much 'mañana' and most did not speak English.”