I always find it strange during an interview when the leader I am interviewing has no idea how his company is performing, what the 3 year vision is or what their role is within the masterplan. When this happens surely it is solely a job. A day to day transaction with their employer rather than an integral part for the organisation's strategic wheel?

I know it is easier for SME's as the communication channels are less complicated but Collingwood has always been very transparent with our employees and in return we get a huge amount of passion, determination and innovation to make us the best we can be, for our clients to have the best service they can ever receive and for the team to create an environment that they love to work in. Not perfect but it has fueled our growth, success and each employee has delivered an equal share to make this happen. I am very much ann advocat of this approach and would highly recommend it to every employee centric organisation.