Customer loyalty is the number one CEO concern in 2016. Faced with significant transformation plans and rapidly advancing technology, 99% of CEOs report taking action to develop existing or future talent to address this. Given the level of political, regulatory and economic uncertainty, having the right people on the tiller of your business has never been so crucial.
KPMG’s 2016 Global CEO Outlook study provides a vivid image of global CEOs’ expectations for business growth, the challenges they face and their strategies to chart organizational success. This annual study by KPMG International captures the perspectives and insights of nearly 1,300 CEOs from companies across 11 industries in 10 countries.