A good webinar around M&S sourcing. I find it really interesting that they rate suppliers based on how they treat their workforce and how happy they are. They must have an engagement score of over 65%
Yes, quality of products and reliability to deliver on time and in full are essential to a good relationship, but this would all be in jeopardy without a committed workforce.
Marks & Spencer (M&S) sets demanding standards for its suppliers but rewards top class achievement, explains the retailer’s head of responsible sourcing and packaging and Plan A Louise Nicholls, in this exclusive video interview.