We all do things or say things which we wish we hadn't. How many times do you walk away from an interaction with a colleague and wish you'd handled it differently? This article explains how easily we can get 'hijacked' and how just 20 minutes of reflection can help us process the adrenalin and make decisions which lead to a better outcome.
“The amygdala is a trigger point for emotional distress, anger, impulse, fear, and so on. When this circuitry takes over, it acts as the ‘bad boss,’ leading us to take actions we might regret later…. The key neural area for self-regulation is the prefrontal cortex, the brain’s ‘good boss,’ guiding us when we are at our best. The dorsolateral zone of the prefrontal area is the seat of cognitive control, regulating attention, decision-making, voluntary action, reasoning, and flexibility in response.”